Airplane Call Buttons Suck
Scott writes to send along this intelligent analysis of the flight attendant call buttons on airplanes:
Both the call button and reading light button are on a panel on the inside armrest of your seat. The two buttons are the same size and same shape and differ only in their icons and positions on the panel…Of course, in the dark, when you are trying to turn on the light, you can’t see the icons on the buttons, and when you feel around for the buttons, the two buttons feel exactly the same.
Add to that the grogginess that comes with 8 or 10 hours in a flying metal tube, and it’s no surprise that people get confused.
If you dig design, check out the entire site, which is full of examples of lousy design. You might also check out a great book called The Design of Everyday Things.
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